1. Overview

Cookies are small data files stored on your device when you visit a website. They allow us to remember your preferences, improve performance, secure your session, and better understand how our site is used. This supports a smooth, secure, and personalized website experience. Related technologies include pixel tags, browser storage, and analytics scripts.

This Cookie Policy explains what cookies are, how we use them, and the choices you have. 

KNKO cookies do not collect or store wellness-related information, and we never sell your personal data.

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2. What Are Cookies used for?

Cookies are used to:

• Enable secure, reliable website functionality
• Improve website performance and load speed
• Understand visitor behavior and analytics
• Personalize your browsing experience
• Support optional marketing tools (with your consent)

All cookies used on our site are consistent with KNKO’s commitment to privacy, care, and discretion.

Children’s Privacy

Our site is not directed at children under 13. We do not knowingly use cookies to collect personal information from anyone under 13. If you believe we have inadvertently collected such data, please contact us.

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3. Why We Use Cookies

KNKO uses cookies and related technologies to provide an enhanced, secure, and consistent experience across our website. Specifically, we use cookies to:

• Ensure the website functions properly and loads efficiently
• Maintain secure login sessions and protect against unauthorized access
• Analyze how visitors navigate our site so we can improve structure and usability
• Remember your preferences, including language, accessibility, and form input
• Support relevant promotions and retargeting (only if you opt in to marketing cookies)
• Monitor technical performance, uptime, and site speed through our hosting provider

We may use cookies to personalize your browsing experience, such as showing relevant services or offers based on your past interactions. These cookies never involve automated decision-making with legal or significant effects.

All cookie usage is strictly limited to KNKO operations. We do not allow cookies to collect wellness-related information or to be used for third-party advertising beyond your explicit consent.

4. Types of Cookies We Use

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5. How to Manage Your Cookie Preferences

When you visit our site, a cookie banner will appear. You can:

• Accept all cookies
• Decline non-essential cookies
• Customize your preferences

You may also manage cookies through your browser:

• Chrome: Settings → Privacy & Security → Cookies and Other Data
• Safari: Preferences → Privacy → Manage Website Data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Edge: Settings → Site Permissions → Cookies and Site Data

Disabling certain cookies may affect your website experience, but never your access to KNKO services.

6. Third-Party Cookies

We partner with trusted third parties who may place cookies on your device to support service functionality and insights:

• Google Analytics – Anonymous traffic analytics
• Facebook Pixel – Marketing insights (only if marketing cookies are enabled)
• Mailchimp – Email tracking for opt-in subscribers
• Hostinger – Hosting performance, uptime, and server reliability

These providers operate under U.S. privacy standards and are required to use data only on behalf of KNKO, in compliance with applicable California privacy laws.

7. Data Storage, Processing & Retention

KNKO retains cookie data only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law or to protect our legal rights, after which it is securely deleted or anonymized. For example, session cookies may expire in 2 hours, while analytics cookies may last up to 26 months. You can delete cookies manually at any time via your browser settings.

We do not process personal data under non-U.S. legal frameworks.

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8. Do Not Track (DNT)

Some browsers offer “Do Not Track” settings. KNKO’s website does not currently respond to DNT signals. However, you may control cookie use through our consent banner or your browser settings at any time.

9. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, services, or applicable law. Material changes will be announced on our website, where you can always find the most current version of the KNKO Cookie Policy.

10. Contact Us

If you have questions about this Cookie Policy or how your information is handled, please contact:

KNKO Privacy Officer

Email: info@knko.co

Mail: 2021 Fillmore St, Suite #2246, San Francisco, CA 94115

Phone: 415-890-6966

We are committed to transparency, responsiveness, and protecting your right to choose how your information is used.

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11. Jurisdiction Notice

KNKO’s website and services are intended solely for individuals located within the United States, specifically California. We do not localize content, offer services, or process personal data under the jurisdiction of any non-U.S. data protection laws, including the General Data Protection Regulation (GDPR). All data processing is conducted in accordance with U.S. privacy regulations, including the California Consumer Privacy Act (CCPA/CPRA).KNKO does not extend rights or obligations under GDPR or any other non-U.S. data protection laws.

12. Force Majeure

KNKO is not responsible for any delay or failure to perform its obligations under this Cookie Policy due to causes beyond its reasonable control. This includes, but is not limited to, natural disasters, cyberattacks, service outages, third-party disruptions, or changes in applicable law or regulations.

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